Comfort & Quality close to SHAPE and PAIRI DAIZA

"We care for our guests": This value highlights the importance our company places on its guests and their satisfaction. We are committed to providing an exceptional experience for every customer, treating them with respect, listening carefully and responding to their needs. This translates into high service standards, extensive staff training to ensure excellent customer service and a proactive approach to anticipating and resolving customer issues. We aim to create lasting relationships with our customers by building loyalty through an unforgettable experience. To achieve this, we put our customers at the heart of everything we do! Our 3 establishments have a minimum score of 4/5 on Tripadvisor and all have been awarded the 'Travellers' choice by Tripadvisor' award, which means they are among the top 10% of hotels in the world!

"We care for our environment": This value emphasises our company's commitment to sustainability and environmental protection. We strive to minimise our ecological footprint by adopting environmentally friendly business practices. This includes reducing waste, using renewable energy sources, promoting energy efficiency, managing natural resources responsibly and raising awareness of the importance of sustainability among our employees and customers. We aim to make a positive contribution to preserving the planet for future generations. All our establishments have been awarded the "Green Key" label.

"We care for our community: This value highlights our company's commitment to social responsibility and making a positive contribution to the local community. We recognise the importance of giving back to the community in which we live and work. This is reflected in initiatives such as corporate volunteering programmes, donations to local charities, support for relevant community causes and partnering with local businesses to boost the local economy. We aim to be an active and caring member of our community, contributing to its well-being and development. We look after our employees so that they can provide value-added services to customers and the local community. We also support a number of charities, in kind and/or financially. For us, ethical entrepreneurship is a way of assuring our customers, staff, partners and communities that we are an ethical organisation, which does not exist simply to meet targets or make a profit. All our establishments have obtained their first year of UNITAR CSR certification.