Our pleasure is to welcome you...

Illustration du header

Hotel near the SHAPE at Casteau (Soignies)

Our commitment: a mission guided by essential values!

In an ever-changing world, we believe that our role as a hotel goes far beyond simply offering a place to stay.

That’s why our mission is to create unforgettable experiences for our guests, while respecting our environment and actively contributing to the well-being of our community.

We are passionately and responsibly committed to three core values: we care for our guests, we care for our environment and we care for our community.

These principles are not just words, but the pillars on which our vision is based. They define the way we welcome you, our impact on the planet, and our commitment to society. We have chosen these values because we believe that travel can be a positive force, for you, for nature, and for the people around us. By offering an exceptional service that combines comfort, sustainability and social responsibility, we aim to leave a positive mark, not only on our visitors, but also on the world around us.

Join us in making every stay a rewarding and respectful experience.

Logo Tripadvisor Google reviews
Illustration du contenu
Illustration du contenu

Our core values

We really care!

This is the story of a hotelier who decided to go his own way. WeCareHotels consists of three four-star hotels in Wallonia (Belgium) with a simple promise: we care. We care for our guests, like a family home that pampers every traveller. We care for our environment, with green keys on all doors. We care for our community, by giving back to the local population what they bring them. Imagine a group that combines the warmth of a guesthouse with the professionalism of a large chain – all led by a dedicated and passionate team to make your stay unforgettable. WeCareHotels is not just a name: it is a promise that is kept every day, from the smile at reception to the final farewell. A small group that does great things in its own way... and that may well surprise you.

Illustration des valeurs
  • We Care for our GuestsWe put our customers at the heart of everything we do!

    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"We care for our guests\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\": This value highlights the importance our company places on its guests and their satisfaction. Guest satisfaction is at the heart of our three four-star hotels in Wallonia, Belgium. We focus on warm hospitality, comfortable accommodation and the ongoing training of our team members. Guest feedback helps us continually improve our services and provide a personalised experience during every stay. Our 3 establishments have a minimum score of 4/5 on Tripadvisor and all have been awarded the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Travellers\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' choice by Tripadvisor\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' award, which means they are among the top 10% of hotels in the world!

  • We Care for our EnvironmentWe strive to minimise our ecological footprint!

    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"We care for our environment\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\": This value emphasises our company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s commitment to sustainability and environmental protection. We believe the hospitality industry has an important role to play in protecting the environment. Across our three four-star hotels in Wallonia, we embrace sustainable and responsible hotel management by reducing energy and water consumption, minimising waste and encouraging greener mobility. All three hotels hold Green Key certification, recognising our commitment to more sustainable tourism.

  • We Care for our CommunityWe aim to be an active and caring member of our community!

    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"We care for our community: This value highlights our company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s commitment to social responsibility and making a positive contribution to the local community. At WeCareHotels, we believe our responsibility extends beyond welcoming guests. We support local initiatives and associations, invest in our team members and contribute to the well-being of the communities in which we operate. All three hotels also participate in the UNITAR sustainable development programme and have successfully completed its second year. This commitment reflects our ambition to make a lasting positive contribution to society.

Contact us

You might also be interested in these rooms...

  • Standard Double Room

    • Icône lit

      1 bed of 160x200cm

    • Icône lit

      Max. 2 pers.

    • Icône lit

      16 m2

    Book now More info
  • Executive Double Room

    • Icône lit

      1 bed of 180x200cm

    • Icône lit

      Max. 3 pers.

    • Icône lit

      22 m2

    Book now More info
  • Executive Twin Room

    • Icône lit

      2 beds of 90x200cm

    • Icône lit

      Max. 3 pers.

    • Icône lit

      22 m2

    Book now More info
  • Aparthotel

    • Icône lit

      1 bed of 180x200cm or two beds of 90x200cm and a sofabed

    • Icône lit

      Max. 4 pers.

    • Icône lit

      40 to 50 m2

    Book now More info
  • Accessible Aparthotel (PWD)

    • Icône lit

      1 bed of 180x200cm or 2 beds of 90x200cm and a sofabed

    • Icône lit

      Max. 4 pers.

    • Icône lit

      40 m2

    Book now More info

Book your room directly on our website and we guarantee you the best price.

FAQ

  • Where is Hotel & Aparthotel Casteau Resort Mons Soignies located?

    Our four-star hotel is located at Chaussée de Bruxelles 38, 7061 Casteau, Belgium, between Mons and Soignies. It is approximately a 5-minute drive from SHAPE in Maisières, 9 km from central Mons and 9 km from Soignies.

  • How many rooms and aparthotels does Casteau Resort offer?

    Our hotel offers 91 accommodation units, comprising 59 guest rooms and 32 aparthotels with kitchenettes. We welcome individual travellers, families, groups and guests staying for extended periods.

  • How can I book a room at the best price?

    Book directly through our official website to benefit from our best price guarantee. You can also contact us on +32 (0)65 320 400 or at info@casteauresort.be.

  • Will I receive a booking confirmation?

    Yes. You will receive written confirmation after making your reservation, whether you book through our website, by telephone or by email.

  • Is reception open 24 hours a day?

    Yes. Our reception is staffed around the clock. For security reasons, the automatic entrance doors are locked between 10:00 pm and 7:00 am. Simply ring the bell and our night receptionist will let you in.

  • What are the check-in and check-out times?

    Rooms are available from 4:00 pm and must be vacated by 10:00 am. Early check-in or late check-out until 2:00 pm may be requested, subject to availability and a €25 supplement.

  • Does the hotel offer free parking for cars and coaches?

    Yes. We provide spacious free parking for cars and coaches, conveniently located directly in front of the hotel.

  • Can I charge my electric car at the hotel?

    Yes. Our hotel has a Smappee charging hub featuring ten fast chargers with a maximum power output of 240 kW, along with 22 kW charging points. Charging prices and conditions depend on the charging point and payment method.

  • Do children stay free of charge, and is family accommodation available?

    Children under 12 can stay free of charge with their parents, with a maximum of one child per adult and subject to accommodation capacity. Their breakfast is also complimentary. Our aparthotels accommodate up to four guests.

  • What are the breakfast times and options?

    Our breakfast buffet offers more than 80 hot and cold items and is served from 6:30 am to 10:00 am on weekdays and until 11:00 am at weekends. In-room and takeaway breakfasts are also available when ordered in advance. Packed lunches can be arranged with prior notice.

  • Does the hotel have a bar?

    Yes. Our bar is open daily from 11:00 am until midnight, offering beers, wines, soft drinks and spirits, as well as a selection of light meals.

  • Does the hotel have its own restaurant?

    No. We offer light meals and snacks served in jars at the bar, seven days a week, for lunch and dinner. Several restaurants are also located nearby, including options within walking distance. Our reception team will be happy to recommend one.

  • Are pets allowed?

    Yes. Pets are welcome for an additional charge of €15 per pet per night. They must not be left unattended in the accommodation.

  • Does the hotel have a gym, sauna or jacuzzi?

    Yes. Our hotel offers a gym, sauna and jacuzzi, all free for hotel guests. The jacuzzi must be booked in advance at reception.

  • Is Wi-Fi free?

    Yes. Complimentary Wi-Fi is available throughout the hotel, including all guest rooms, aparthotels and communal areas.

  • Can I book an aparthotel for an extended stay?

    Yes. Our 32 aparthotels with kitchenettes are particularly suitable for stays lasting several weeks or months, including SHAPE personnel and professionals working temporarily in the Mons and Soignies area. Contact our team for a personalised offer.

  • Is the hotel accessible to guests with reduced mobility?

    Yes. We offer an aparthotel adapted for guests with reduced mobility, designated accessible parking spaces and accessible facilities in communal areas. Please contact reception before booking to discuss your specific requirements.

  • Is the hotel suitable for business travellers?

    Yes. Our four-star hotel is approximately a 5-minute drive from SHAPE in Maisières, 20 minutes from Chièvres US Air Base and 20 minutes from Google's data centre in Baudour. We offer 59 guest rooms, 32 aparthotels, free parking, Wi-Fi and meeting facilities.

  • Can I organise a meeting or seminar at the hotel?

    Yes. We offer three flexible, interconnected meeting rooms and a Boardroom for ten people. We welcome business meetings, training sessions, seminars and corporate events, with accommodation and catering arrangements available upon request.

  • Does the hotel welcome organised coach tour groups?

    Yes. We welcome tourist groups, organised coach tours and tour operators. Our hotel offers 59 guest rooms, 32 aparthotels and complimentary coach parking. Contact our team for a tailored group quotation.

  • Does the hotel welcome sports teams and groups?

    Yes. We welcome sports clubs and teams participating in competitions, tournaments or training camps in the Mons and Soignies area. We will be happy to discuss your group's requirements, including breakfast times and accommodation arrangements.

  • Can group meals and breakfasts be arranged?

    Yes. We offer group breakfast arrangements and can discuss group meals when booked in advance, subject to the available options. For individual meals, we provide light dishes served in jars and can recommend nearby restaurants.

  • What tourist attractions and business locations are near Casteau Resort?

    Our hotel is approximately 9 km from central Mons, 9 km from Soignies and 16 km from Pairi Daiza wildlife park. By car, SHAPE in Maisières is around 5 minutes away, Chièvres US Air Base 20 minutes away and Google's data centre in Baudour 20 minutes away.

  • How far is Pairi Daiza from the hotel?

    Pairi Daiza wildlife park in Brugelette is approximately 16 km away, or a 20–25-minute drive. Our family-friendly rooms, aparthotels and complimentary parking make us a convenient base for visiting the park.

  • Is the hotel close to SHAPE, Chièvres US Air Base and Google's data centre?

    Yes. Our hotel is approximately a 5-minute drive from SHAPE in Maisières, 20 minutes from Chièvres US Air Base and 20 minutes from Google's data centre in Baudour. Our rooms and aparthotels with kitchenettes are particularly suitable for military personnel, employees, consultants and professionals working at these facilities.

  • Is the hotel committed to sustainability?

    Yes. Casteau Resort is part of the family-run WeCareHotels group and holds the Green Key environmental certification. Our commitments are built around three core values: caring for our guests, our environment and our community.

Gift vouchers

Give the gift of memories

Looking for an original gift idea? Look no further! Treat your loved ones to a moment of relaxation and indulgence at the Hotel & Aparthotel Casteau Resort Mons Soignies, thanks to our gift vouchers (value of your choice) valid on our various services.

Hôtels

Rendez-nous visite dans nos 2 autres hôtels !

  • Illustration de l'hôtel

    Hôtel & Aparthôtel Alizé Mouscron

    Mouscron

    Site web
  • Illustration de l'hôtel

    Hôtel-Restaurant Horizon Ath Lessines

    Ghislengien (Ath - Lessines)

    Site web